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This video will explain how all users can view their submitted tickets in the teamdynamix client portal
Viewing Tickets in the Client Portal
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This video will explain how students can submit service requests in the teamdynamix client portal
Submitting Service Requests using the Client…
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This video will explain how faculty and staff will submit service requests in teamdynamixclient portal
Submitting Service Requests using the Client…
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This video will explain how students will submit incidents in the Teamdynamix client portal
Student option for Submitting a ticket using the…
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This video will explain how employee's and staff will submit an incident in the Teamdynamix client portal
Employee option for Submitting a ticket using the…
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This video will give users an idea of the TeamDynamix user interface
TeamDynamix Client Portal Overview
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Setting up Multi-Factor Authentication using the Authenticator web browser extension.
MFA Browser Extension
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ESC's Need for MFA (Multi-Factor Authentication)
ESC's Need for MFA
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What is Multi-Factor Authentication or MFA?
What is MFA?
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Setting up Multi-Factor Authentication using the Microsoft Authenticator App (by scanning a QR code on your computer).
MFA QR Code
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Setting up Multi-Factor Authentication using the Microsoft Authenticator App (with a pairing link in the mobile app).
MFA Pairing Link
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Setting up Multi-Factor Authentication using a phone number (Text).
MFA Text
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Setting up Multi-Factor Authentication using a phone number (Phone Call).
MFA Phone Call
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Changing your authentication default method and adding additional methods.
MFA Change or Add Method
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